Union Bay Improvement District

Boil Water Notice in Effect as of Dec 31, 2019

Boil Water Notice Information December 2019

Water Treatment Plant Update

UBID construction of the new water treatment plant to meet current water quality standards and deliver clean, safe, and reliable water to our residents is well underway and it is anticipated to be complete in the spring (April / May 2020). A project update is being provided weekly and can be found under Admin posts and under the “Water” tab (top menu), look for “WTP Construction Updates” and “Water Treatment Plant Project”. Answers to some common questions may be found there .

Water Quality 

The Union Bay Improvement District (UBID) anticipates that a Boil Water Notice due to elevated turbidity will occur this fall / winter. The exact date can not be predicted. A turbidity level of less than 1 NTU (nephelometric units) is the standard. UBID provides water for all connections from the south end at Buckley Bay to the north end, which includes all of Kilmarnock sub-division. *Does not include Spindrift Road*. Please visit the website now to sign up for email notifications to receive the most current information. ‘Subscribe to Updates Via Email’ on the www.union-bay.ca homepage.

About Turbidity 

UBID has adopted a Turbidity Response Tree that adheres to current regulations and has been approved by the Drinking Water Officer at Island Health. High turbidity can interfere with the treatment process and create a ‘hiding place’ for potential pathogens.

Turbidity represents the presence of particles in the water. The most common way to measure turbidity is to calculate the amount of light scattered from the particles. Heavy rains storms can stir up the lake, elk can create turbidity plumes by walking through a tributary, or road activity can all result in a rise in turbidity.

Frequently Asked Questions 

Q.: How do I boil tap water so that it is safe to consume?

Tap water should be boiled for one minute. Use any clean pot or kettle. Kettles that have automatic shut offs are acceptable. After boiling, let the water cool by leaving it on the counter or in the refrigerator in covered containers. After water is boiled it can be stored in food grade containers at room temperature or in the refrigerator.

Q.: When will the notice be lifted?

The notice will be lifted once the health authorities, in conjunction with the Superintendent of Waterworks, have concluded that the potential risk has been mitigated.

Q.: What are the health risks during a boil water notice?

When a Boil Water Notice is issued it is due to conditions that make it difficult to ensure the safety of the water without boiling it first. The risk may be low if there are no pathogens but as a precaution it is recommended to boil your water prior to consumption.

Q: What is being done about this?

Union Bay Improvement District is in the construction phase of a water treatment plant that will greatly reduce the occurrence of water quality advisories.

When the water system is on a water quality advisory, microbiological testing and turbidity testing is increased until the advisory has been lifted.

Q.: What should I do once the notice has been lifted?

• Run cold-water faucets and drinking fountains for one minute before using the water
• Drain and flush all ice-making machines in your refrigerator
• Run water softeners through a regeneration cycle
• Drain and refill hot water tanks set below 45 C (normal setting is 60 C)
• Change any pre-treatment filters (under sink style and refrigerator water filters, carbon block, activated carbon, sediment filters, etc.)

UBID Public Works Staff